Shipping & Return Policy

Welcome to Tekozo.store. We are committed to delivering your orders quickly and efficiently.

Shipping Policy

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of shipment.

• Delivery times may vary depending on your location, weather conditions, or courier service delays.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

Order Tracking

• Once your order has been shipped, tracking details will be sent to your registered email address or phone number.

Return Policy

5-Day Return Policy

• Customers may request a return within 5 days of receiving the product.

• To be eligible for a return, the item must be:

  • Unused and in its original condition.

  • In its original packaging with all tags and accessories included.

  • Accompanied by proof of purchase.

Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse or improper handling.

• Items returned without original packaging.

• Customized or personalized products.

Return Process

To initiate a return, please contact our support team with your order details.

Support Email: Tekozostore@gmail.com

After approval, return instructions will be provided. Refunds will be processed after the returned item is inspected and approved.

Contact Us

For any questions regarding shipping, returns, or refunds, please contact:

Tekozo.store
Email: Tekozostore@gmail.com